Serving Northeast Illinois Since 1997

Terms and Conditions

Last Updated: September 24, 2026

Welcome to PSA Ink Rollers. These Terms & Conditions govern your use of psainkrollers.com and any purchases made through our website. By accessing our website or placing an order, you agree to these Terms & Conditions.

About PSA Ink Rollers

PSA Ink Rollers is operated by Professional Sales Associates, Inc. (“PSA,” “we,” “us,” or “our”).

Professional Sales Associates, Inc.
1000 Brown Street, Suite 303
Wauconda, IL 60084
Phone: (847) 487-1900
Email: office@psainkrollers.com

Products and Product Information

We make every effort to provide accurate descriptions, specifications, images, pricing, and availability for our products. However, we do not guarantee that all information on the website will always be complete, current, or error-free.

Product appearance, specifications, packaging, and availability may change without notice. Images shown on the website are for general reference and may not exactly represent the final product.

Orders

All orders are subject to acceptance and product availability. We reserve the right to refuse, limit, or cancel an order for reasons including product availability, pricing errors, suspected fraud, or incorrect product information.

If an order is canceled after payment has been processed, any applicable refund will be issued to the original payment method.

Custom and Special Orders

Certain products may be manufactured or prepared according to customer specifications.

Customers are responsible for reviewing and confirming measurements, specifications, quantities, and other information provided for custom orders. Custom or special-order products may not be eligible for cancellation or return once production has begun, except in the case of a manufacturing defect or as otherwise required by law.

Please contact us before ordering if you have questions about product specifications or compatibility.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices may change without notice. We reserve the right to correct pricing, typographical, or calculation errors.

Payment must be made using one of the payment methods available during checkout or through another payment arrangement approved by PSA.

Applicable taxes and shipping charges may be added to your order.

Shipping and Delivery

Shipping times and delivery dates are estimates and are not guaranteed unless specifically agreed to in writing.

PSA is not responsible for delays caused by shipping carriers, weather, supply chain disruptions, incorrect delivery information, or circumstances outside of our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Returns and Refunds

Return eligibility may vary depending on the product and circumstances of the order.

Before returning any product, please contact PSA at office@psainkrollers.com or (847) 487-1900 for return instructions and authorization.

Products that are custom manufactured, specially ordered, used, altered, or damaged after delivery may not be eligible for return.

If you receive an incorrect or defective product, please contact us promptly so we can review the issue and determine the appropriate resolution.

Product Use

Customers are responsible for determining whether a product is appropriate for their particular equipment, application, ink, process, or operating environment.

Product recommendations, specifications, or other information provided by PSA are intended to assist customers but do not replace the customer’s responsibility to confirm suitability for their intended application.

Products should be used according to applicable manufacturer instructions and appropriate safety procedures.

Intellectual Property

All website content, including text, photographs, graphics, logos, product information, downloads, and other materials, is owned by or licensed to Professional Sales Associates, Inc. unless otherwise indicated.

Website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

References to third-party trademarks, manufacturers, or products are used for identification and compatibility purposes and do not necessarily indicate affiliation, sponsorship, or endorsement.

Website Use

You agree not to use this website:

  • For unlawful or fraudulent purposes

  • To interfere with the operation or security of the website

  • To attempt to gain unauthorized access to website systems or customer information

  • To copy or misuse website content

  • To transmit malicious software, automated requests, or other harmful material

We reserve the right to restrict or terminate access to the website when necessary.

Third-Party Services and Links

Our website may contain links to or use services provided by third parties, including payment processors, shipping providers, analytics services, or other websites.

PSA is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Disclaimer of Warranties

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Except for warranties expressly provided by PSA or required by law, PSA makes no warranties, express or implied, regarding the website, its content, or products sold through the website.

Limitation of Liability

To the fullest extent permitted by law, Professional Sales Associates, Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from the use of this website or products purchased through it.

Nothing in these Terms & Conditions is intended to limit any rights or remedies that cannot legally be limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Professional Sales Associates, Inc., its owners, employees, representatives, and affiliates from claims, damages, liabilities, or expenses resulting from your misuse of the website, violation of these Terms & Conditions, or improper use of our products.

Privacy

Your use of this website is also subject to our Privacy Policy. Please review our Privacy Policy for information about how personal information is collected, used, and protected.

Changes to These Terms

We may update these Terms & Conditions periodically. Changes will become effective when the revised Terms & Conditions are posted on this website.

The “Last Updated” date at the top of this page indicates when these terms were most recently revised.

Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Professional Sales Associates, Inc.
1000 Brown Street, Suite 303
Wauconda, IL 60084
Phone: (847) 487-1900
Email: office@psainkrollers.com